Refund Policy

We aim to provide a fair and hassle-free refund process. Please review the following terms carefully before initiating a return or refund request.

1. Return Terms

Duration:
You may place a return request within 24 to 48 hours from the date of purchase.

Eligible Cases for Return:
Returns are accepted only if:

• You received a wrong product.

• The product is defective or damaged.

Product Condition for Return:
To be eligible for a return and refund:

• The product must be unused, in its original condition, and with all original tags attached.

• The item should not be refurbished or altered in any way.

2. Return Process

To initiate a return:

• Please contact our support team.

• Our team will provide you with all necessary details and instructions to proceed with the return.

3. Refund Process

• Approved refunds will be processed within 15 days of receiving and inspecting the returned product.

• No refund will be issued if:

  • The return does not meet our eligibility criteria.

  • The product was wrongly claimed to be defective or incorrect.

  • The return request is made after the specified 24–48 hour window.

Contact Us

📧 Email: support@sellshopee.com
📞 Call Us: +91 73575 77676